I sent this letter to 1and1 tech support – figured I would share it here.
Domain: dr-chuck.com
I just wanted to drop you a note about Ruby on Rails hosting. I really like 1and1 a *lot* – I have used it for four years – and while I started in the free professional package – I have spent a lot of money and felt that my 1and1 services were a good value – I am so pleased that I put 1and1 ads on all my main pages.
Recently I became interested in Ruby on Rails – I initially tried to get ROR running on my 1and1 account and was even thinking of adding a second hosting plan just to do RoR – but since it was hard to set up – I decided to go with a service that simply supports RoR directly – hostmonster.com.
I will stay with 1and1.com – probably forever for my basic web hosting and domain name stuff – but as my interest grows in RoR – I will naturally begin to do new work at hostmonster.com.
So I am just wishing and suggesting that you come up with a supported RoR service – I would be happy to pay another $5-10 for it and happy for it to be another service. I really would like to stick with one vendor – keeps my life simpler for these hobby web sites.
Thanks for such a fine service.
Dr. Charles Severance
www.dr-chuck.com